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CUSTOMER
SAY
- Ian
& Cathy (Torino customers) - We sincerely
thank you for providing us with an exceptionally positive
experience as we have dealt with you through your people.
From our first contact with your company, when we found
the vehicle in your showroom that was perfectly suited to
our particular travelling needs, we have felt Trakka is
a unique business in this competitive field.
And now, after 3 years of working with
you, we would like to say how pleased we are with the
outstanding effort your team has done in ensuring the
warranty servicing on our vehicle has been professionally
& courteously conducted.
In
particular, we would like to express thanks
to David Wallis for ensuring that, at the conclusion of
the warranty period, we can say we have absolutely no
complaints about our motorhome. Every item that needed
adjustment, repair or replacement under the warranty agreement
has been dealt with.
Be assured, we will have no second thoughts about recommending
your company to others as we meet them on our journey.
- Wanderer
Magazine January 2007 - Ron
- "Retirement
loomed and the big question for us was: Will we explore
Australia in a 4WD and Camper Trailer or a campervan? Over
3 years we meticulously considered our options at successive
Caravan and Camping shows at Rosehill Racecourse by asking
LOTS of questions of company reps and seeing countless demonstartions
of what their products had to offer.
We
were almost taken in by the Camper Trailer idea, but then
started to think of the hassles of finding oursleves on
narrow bush tracks with nowhere to turn, and our lack
of experience at towing anything. Dave Berry of Trakka
took the time to show us the features of a VW all wheel
drive turbo diesel long wheel base campervan. His practical,
experienced, non-pushy and interested approach convinced
us that we would also be buying experience and customer
service if we went with the new Vee-Dub!
We
liked the design features such as the swing around front
seats, the hot water and shower option and the secure and
modern cupboards and drawers. But especially, we would have
the confidence knowing the vehicle engaged all wheel automatically
if we started to slip on dirt, sand or stony tracks. The
feel that one is driving a car rather than a truck was also
attractive. We were prepared to sacrifice the convenience
of separation of transport and home for an all in one European
design enhanced by a conversion from one of Australia and
NZ's most experienced companies of this nature.
Pickup
day was marked by Dave speanding nearly three unrushed hours
with us making sure that we felt comfortable with all features.
Despite our initial fears of 6 manual gears, we soon felt
comfortable with this, and we were soon after off for a
4000km 'shakedown' trip to Corner Country in the far north-west
of NSW.
We
are happy to report that the van performed like a dream,
and stayed quite intact despite 1500km of bone-shaking corrugations,
sandy dunes, clay pans and gibber roads.... a little more
than just getting onto dirt for a few km to gain access
to National park camping areas as we originally imagined."
Gary and Bronlyn
- Trakka Customers
- "Trakka's
motorhome has been voted the most innovative motorhome avaliable
in Australia" - CCIA
and MHIA Awards, Caravan and Motorhome Magazine
Awards
- "The
service and professionalism of your staff, both before and
after the sale, is something which is very rare nowadays.
We are delighted to say we are more than pleased with the
comfort and performance of the vehicle." - Marj
and Brian (Trakka Customers)
- "I
decided on Trakka to do my conversion because of the quality
of design and workmanship I had seen on Trakka products.
I continue to be impressed." - Paul
(Trakka Customer)
- "We
are both very impressed with your professionalism and skill.
In fact we found the whole Trakka experience very comfortable."
- Ric and Debbie
(Trakka Customers)
- "Trakka
was outstanding in all areas but particularly so in how
they treated their customers." - Sylvia
Franklin (Marketing Manager of the CCIA)
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